The Bureau of Water and Wastewater provides the vital service of furnishing safe, quality drinking water to all residents and businesses in Batavia. This includes operating a water filtration plant 24 hours a day, 7 days a week.
Bureau personnel are also called upon to fix water main breaks during all hours of the day and night under the most adverse of weather conditions. The complement to this service is the pumping and treatment of wastewater at the City's showcase wastewater treatment facility, which ensures that discharges to Tonawanda Creek meet all State and Federal standards.
Bureau personnel conduct an Industrial Pretreatment Program to keep businesses from putting strong pollutants into the sewer system. In addition to these duties, the Bureau is responsible for storm sewer pump stations, traffic signals, street lights, City building maintenance and water and sewer billing.