Why is my water rusty or discolored and What should I do?

Occasionally sediment is stirred up in the water mains as a result of heavy demand, (Firefighting for example) or as a result of hydrant flushing and water main leaks. The water coming out of your tap has been treated and disinfected as usual but has picked up some iron (rust) along the way to your home or business.

We recommend that you let the water settle down in the line for a short amount of time. Then let you tap run for several minutes until the water runs clear, it is best not to do any laundry until the water is clear as clothing can become stained by iron in the water. If your water does not clear up in a reasonable amount of time please call the water office at 585-345-6315 and let us know of the problem.