THE CITY OF BATAVIA FIRE DEPARTMENT ADOPTS COMMUNITY CONNECT TO BRIDGE CRITICAL INFO DATA GAP BETWEEN RESIDENTS AND FIRST RESPONDERS

The City of Batavia Fire Department rolls out platform to better engage residents to prepare for emergencies and ultimately keep their community safe

Batavia, NY – The City of Batavia Fire Department has been working closely with technology partner First Due to release Community Connect, an application focused on protecting residents and their property in the most effective way possible during an incident or major disaster. Community Connect is a secure, easy to use platform that allows residents to share critical information about their household in order to aid first responders and emergency service personnel to respond more efficiently and effectively; ultimately resulting in better incident outcomes.  In addition to the residential portal, Community Connect also helps business owners and managers keep people at their commercial properties safe by giving First Responders access to critical documents such as evacuation procedures, occupant rosters, hazardous material lists and more. Additionally, designated contacts at properties that joined the program will receive immediate alerts via text message when First Responders are dispatched to the building address.   

Community Connect is completely voluntary and residents are individually able to decide which information they are comfortable sharing. Residents simply create a profile and enter critical property and occupant information which is then made available to public safety agencies at the time of dispatch. Data provided by residents within Community Connect is 100% secure and is used only for the purpose of better serving the resident during emergency situations.
 

To learn more about the program and to create your profile, please visit City of Batavia Community Connect.