City of Batavia Phone System
On Monday, March 6th the City of Batavia will be installing a new phone system. During the install, all City phones will be out of service for a period of time of approximately four hours, between 10:00 AM and 2:00 PM.
The phone installation will be conducted in waves, whereby some department phones will be back operating prior to others. If you attempt to call a City number during this time, and get a busy signal, please try back at a later or contact us via email.
City offices will be open normal business hours 8:30 AM to 4:30 PM on Monday, March 6th for walk-in and electronic business. Please feel free to contact members of the City of Batavia staff via email or through the City’s website contact form to reach out with any questions or correspondence during the phone instillation https://www.batavianewyork.com/home/webforms/contact-form
If you are experiencing an emergency, please call 9-1-1. County dispatch will not be affected by the installation.